©mfm2023

Excellence in relationship

EFR3

Manager's Resource Cards®

offer management models and principles. They develop an informed view of everyday situations and guide the manager's actions.

Endure / Act

Reading Time: 00:52

what purposes?

Increasing awareness of "enduring" and victimization
Reacting to pitfalls related to the "enduring" posture
Adopting the right reflexes to shift from "enduring" to “acting”

image widget
image widget

E

ach of us perceives our environment differently from others. Our perception conditions our behaviours, which we can classify into two archetypes: ENDURE or ACT.


While some of us seem to endure their environment, others prefer to act on it. In the same given situation, it is observed that the former primarily perceive constraints, while the latter see opportunities.


This perception elicits emotions in the former that do not exist in the latter and often manifest as repeated complaints. These complaints are expressed in the form of "We are not understood," "They don't listen to us," whereas the latter express themselves more in the form of "I take action," "We have a solution."

Note that those who endure their environment tend to express "others," "They," "we." In contrast, those who act more readily use "I" or "we," followed by an action verb.


The former are in a problem, interpretative, and victim logic. The latter are in a solution, factual, and responsible logic.


The former state "what they don't want," connected to their shortcomings, without perspective. The latter connect to their needs and express "what they want."


The "enduring" posture includes the victim status, which fits into a tripartite role-playing game: victim/persecutor/saviour. When a person faces an uncomfortable situation caused by a third party (persecutor), instead of addressing the third party to resolve the problem, they often tend to seek a "saviour" who will listen, understand, and agree with them (saviours, when solicited, easily engage in shared complaints). When the saviour’s feedback aligns with the person's perspective, they legitimately feel like victims, comforted by the idea of being allowed to complain, and consequently, they disassociate from the initial problem (while the acting posture would be to directly address the persecutor).


Individuals anchored in the archetype of enduring seem to be prey to a fate that would befall them, first seeking blame outside themselves (almost a national sport!). Those in the acting archetype give the impression of believing that destiny is in their hands, or at least, that life is not a Greek tragedy and that they can work through life's vicissitudes.

Applications

This model is first applicable to oneself. It should raise our level of awareness by allowing us to recognize when we position ourselves as victims to quickly break free!

When a collaborator falls into the "enduring," it is necessary to approach each pitfall with agility and provide a tailored response: 
When expressing constraints, listen carefully, then inquire about opportunities.When dwelling on complaints, point it out.
When using "We," ask if it directly concerns them: "When you say 'We,' do you mean 'I'?"
When delivering interpretations, seek facts through reformulation or "What do you mean?"
When trapped in a problem logic, help think in terms of a solution.
When seeking a saviour, listen carefully, then search for facts and inquire about their responsibility. Better: "Did you tell them?"
When expressing what they don't want, listen carefully, then ask what they want.
A collaborator entrenched in "enduring" may tend to evade my questions. Faced with these behaviours, it is with benevolence that I must maintain a questioning approach to gradually lead them towards “acting.”

For more information

Jacqueline De Romilly, Tragedies grecques au fil des ans - Ed. Les belles lettres, 2007